Handling and resolving customer queries and complaints over the phone Providing customers with information on various banking products and services Complying with banking rules and regulations Resolving conflicts and managing customer expectations Taking ownership of each customer's call while prioritising their needs Approaching customer's queries logically to provide the best possible solution Documenting and recordings customer's activities Initiating sales plus cross-sell banking services to existing and new customers
Phone Banking Officer
Job Overview
Name & Company
Prime Human Resource Services (Pvt) Ltd,
Job Title
Phone Banking Officer
Location
Prime Human Resource Services (Pvt) Ltd,Karachi, Pakistan
Date Posted
Oct 18, 2024
Salary
PKR. 35,000 - 45,000 /Month
Industry
Recruitment / Employment Firms
Functional Area
Client Services & Customer Support
Total Positions
Job Shift
Rotating
Job Type
Contract
Minimum Education
Bachelor
Career Level
Entry Level
Minimum Experience
Fresh
Apply Before
Nov 18, 2024
Courses
Extensive range of courses to choose from.
Testimonials
MeetAhsan successful attainment of a goal or the accomplishment of a significant task or objective.

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