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Phone Banking Officer

Job Overview

Handling and resolving customer queries and complaints over the phone Providing customers with information on various banking products and services Complying with banking rules and regulations Resolving conflicts and managing customer expectations Taking ownership of each customer's call while prioritising their needs Approaching customer's queries logically to provide the best possible solution Documenting and recordings customer's activities Initiating sales plus cross-sell banking services to existing and new customers

Name & Company

Prime Human Resource Services (Pvt) Ltd,

Job Title

Phone Banking Officer

Location

Prime Human Resource Services (Pvt) Ltd,Karachi, Pakistan

Date Posted

Oct 18, 2024

Salary

PKR. 35,000 - 45,000 /Month

Industry

Recruitment / Employment Firms

Functional Area

Client Services & Customer Support

Total Positions

Job Shift

Rotating

Job Type

Contract

Minimum Education

Bachelor

Career Level

Entry Level

Minimum Experience

Fresh

Apply Before

Nov 18, 2024

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Testimonials

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