Responsible to maintain vessel arrival and berthing date and prepare commercial SOF & forward to department internally. Responsible to maintain daily record of cargo quantity, make notes on remarks for holding. Maintain complete record of terminal handling and additional storage charges payments, keep record of accomplishment of aging and share weekly and monthly reports with manager. Responsible for customer dealing and provide complete services of all issues arises from customer. Keep and maintain history of negotiated / discounted payments and make note for the reason of settlement. Attend meetings with Manger and department team to discuss strategic planning and organizational improvements. Work on cross-functional projects, gaining exposure to different areas of the business. Responsible for maintaining commercial terms set for clients and share information with them. Provide administrative and operational support to departmental team as needed. Adhere to company policies, procedures, and performance standards during the training period.